I have been doing business with Northpark Lexus for over 20 years. Their customer service in all areas is unsurpassed!

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What a great Team at NP Lexus!! I had contacted Nikki Sample who helped find a really nice Certified GX 460 for me in March. She was superb!! Since I now live in Waco and the GX was delivered to me, I wanted to have someone go over all the “bells and whistles” with me while I was in San Antonio over July 9. Nikki set up an appointment for me with Elvis, one of your technology experts. WOW! Was Elvis terrific! He is extremely knowledgeable and very patient with me as he thoroughly covered all the instrumentation features, phone set up ... Read More

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DealerRater - Jul 13, 2025

What a great Team at NP Lexus!! I had contacted Nikki Sample who helped find a really nice Certified GX 460 for me in March. She was superb!! Since I now live in Waco and the GX was delivered to me, I wanted to have someone go over all the “bells and whistles” with me while I was in San Antonio over July 9. Nikki set up an appointment for me with Elvis, one of your technology experts. WOW! Was Elvis terrific! He is extremely knowledgeable and very patient with me as he thoroughly covered all the instrumentation features, phone set up and navigation. He is a most excellent representative of your team. He reflects the courtesy and professionalism standards you have set at your dealership. I would also like to acknowledge Wally Murray, one of your Advisors who went the extra mile confirming my Certified coverage on a repair I will need to schedule. He explained the process for the maintenance I will need. He is also Top Notch! I am truly pleased with every aspect of my relationship and customer service I have experienced at North Park Lexus.

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Austin Greer was outstanding in every way. The time he took with me and his patients was amazing. He made me feel comfortable with every aspect of the transaction. North Park Lexus is unlike any dealership I have ever purchased a vehicle from. Looking forward to using this dealership to also service and maintain my Lexus. As for the actual delivery Austin took care to make certain I understood all of the details as well as connecting my cell phone and the garage door opener. Let it be said that Austin Greer, ALL of the people I met during the ... Read More

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DealerRater - Jul 11, 2025

Austin Greer was outstanding in every way. The time he took with me and his patients was amazing. He made me feel comfortable with every aspect of the transaction. North Park Lexus is unlike any dealership I have ever purchased a vehicle from. Looking forward to using this dealership to also service and maintain my Lexus. As for the actual delivery Austin took care to make certain I understood all of the details as well as connecting my cell phone and the garage door opener. Let it be said that Austin Greer, ALL of the people I met during the transaction who made this as sooth as possible and NORTH PARK LEXUS can only be described as a CLASS ACT.

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Working with Austin was amazing. He explained every detail about the car and answered all our questions patiently. I never felt he pressured us into purchasing the car. He helped us find better deals! Lexus North Park was clean and their concierge is an extra bonus! 😁

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My wife and I had a 5 STAR experience in the purchase of our new car. Edgardo and Taylor exceeded my expectation. I will be recommending both to my friends and acquaintances.

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My experience with NPL and Austin Greer was friendly, efficient and he was so knowledgeable of all the options on the vehicle was incredible. Love Austin and will definitely be a returning customer!

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Rhonda helped me with the purchase of my used vehicle, which was not even a Lexus and she made me feel like this was an important sale to her. Very professional

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My salesman Thomas Williams did a fantastic job getting me this car. We ran into an early snafu trying to get a car on the lot the first time I visited but Thomas was relentless in getting exactly what I wanted and kept in constant communication with me to let me know what was going on. He was instrumental in me getting a Lexus from North Park Lexus of San Antonio.

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I had a wonderful car buying experience with Greg and James. They were super knowledgeable and professional,they made it a breeze. I’m happy I chose North Park Lexus they provide exceptional service! Def recommend you pick this as your next car dealership! I’m proud to be a part of this Lexus Family!! Nice perks. Absolutely loving my car!!

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Jackson and Rhonda are awesome! They made the entire process easy! We appreciate the high level of professionalism and customer service! Thanks again!

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