Service Center

 

Welcome To Our Service Center

Open Today! Service: 7:30am-6pm Call us at: 210-308-5744

 
 

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When you purchase a Lexus, top-of-the-line engineering and design make for a luxury driving experience. At North Park Lexus of San Antonio, we want you to enjoy every mile, throughout your Lexus ownership. Our Lexus factory-trained and certified technicians understand your vehicle inside and out and can make sure it is performing optimally.

 

Lexus Tire Center

No one knows how to care for your Lexus better than the experts at your dealership. Lexus trained and certified technicians know your vehicle inside and out. When it comes to parts, including tires, your dealership understands that the right components provide superb performance and handling for the highest quality standards. Trust them to have the right tires when you need them. Help ensure a safe, comfortable ride with a set of Lexus -recommended tires. Your dealer understands your Lexus from the tires up.

  • Tires designed for your vehicle
  • Tires in stock and ready for installation
  • 24-month road hazard coverage
  • Service by Lexus-trained and certified technicians

Lexus Tire Center

Vehicle Maintenance

With proper maintenance and care, your vehicle will last longer and deliver more dependable, economical performance. Lexus recommends obtaining scheduled maintenance for your vehicle every six months or 5,000 miles, whichever occurs first. Scheduled maintenance service may include these items, depending on the mileage and oil type (synthetic or non-synthetic):

  • Inspect and adjust all fluid levels
  • Replace engine oil; replace oil filter
  • Replace cabin air filter
  • Rotate tires
  • Visually inspect brake pads, calipers and rotors
  • Road-test vehicle

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Complimentary Maintenance

Get the most out of your new Lexus with routine scheduled maintenance. Optimize the performance, reliability, safety and resale value of your Lexus with the six month or 5,000 mile and the twelve month or 10,000 mile maintenance services, for vehicles using synthetic oil*, both performed at no cost to you.To keep your L/Certified by Lexus vehicle running in optimum condition, Lexus offers a complimentary scheduled maintenance program for L/Certified vehicles. The program begins upon purchase of your L/Certified vehicle and includes your next four scheduled maintenance service visits within 2 years or 20,000 miles (whichever comes first).

*Complimentary services for vehicles using non-synthetic oil are 30 days or 1,000 miles and 6 months or 5,000 miles.

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Maintenance Schedule

Regular maintenance is essential to obtaining the highest level of performance, safety and reliability from your Lexus. It can also enhance your vehicle’s resale value.Lexus provides this schedule of recommended maintenance services specific to 2001 and subsequent model years. For additional details of the applicable minimum maintenance requirements, you may refer to the Maintenance Schedule provided with your vehicle.

Lexus recommends having maintenance for your vehicle performed by an authorized Lexus dealership.

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Oil Change

Oil changes are crucial to ensure optimal performance from your Lexus. Motor oil breaks down and collects debris over time, making it less effective. Without routine oil changes, heat can build up and damage engine components. Regular oil changes also help with fuel efficiency and protect your engine from corrosion. Schedule an oil change near San Antonio. Our service team provides expert service from our Lexus Certified Technicians.

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Wheel Alignment

Your vehicle’s wheel alignment can be negatively affected by driving on rough or poorly maintained roads. Misalignment can lead to uneven tire wear and less than optimal handling and fuel economy. Here are some signs of tire misalignment:

  • Your vehicle pulls to the left or right
  • The steering wheel is off-center when you’re driving in a straight line
  • Squealing tires
  • Uneven or rapid tire wear

If you suspect your vehicle’s wheels are misaligned, schedule an appointment. We can check the alignment with our precision equipment and adjust it if necessary.

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Genuine Lexus Brakes

Proper maintenance of your vehicle’s braking system is a must for performance and safety. Here are some signs that your brakes should be serviced:

  • The brake light is on. If the emergency brake is not engaged and your brake light is on, schedule an appointment with us to have your braking system thoroughly checked.
  • When pressed, the brake pedal almost reaches the floor. If your brake pedal goes almost to the floor when you press it, have us check your brakes immediately.
  • Your vehicle is taking longer than usual to stop. Have your brakes checked immediately if this is the case.
  • The brakes squeal or make a grinding sound. Brakes squeal when the brake pads are worn and need to be replaced. If the brake pads are completely worn, the rotors will begin to make a grinding sound. Bring your Lexus into the dealership for servicing if your brakes are squealing or making a grinding sound.

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Dealership Amenities

While we efficiently service your Lexus, you can take advantage of our Wi-Fi equipped lounge. Our other thoughtful extras include transportation to and from your home or office, a complimentary car wash, a fleet of Lexus loaner vehicles should you need one and a complimentary café where you can sip your favorite beverage or enjoy a snack.

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Lexus Technicians

There are many reasons to service your vehicle at our Lexus dealership. An important one is our Lexus factory-trained technicians, who are trained and certified at the Lexus College.When your technician steps into the service bay, you can be confident knowing they have been trained and certified in servicing your Lexus vehicle using some of the most advanced diagnostic tools and equipment in the industry.

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Genuine Lexus Parts

Lexus dealers use original replacement parts when servicing your vehicle. They’re specifically designed for your vehicle and manufactured to the highest quality and standards. This is important because even the smallest parts can play a big role in your vehicle’s performance and longevity.

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Genuine Lexus Batteries

Our certified technicians can perform a check of your vehicle’s battery and charging system to determine the condition of your battery. Should your battery need to be replaced, we can install a genuine Lexus battery specifically designed for your vehicle. Genuine Lexus batteries provide superior performance and all year round reliability. Schedule an appointment for a battery check today.

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Genuine Lexus Accessories

Whether you’re looking for a distinctive style, enhanced capability or added peace of mind, our line of genuine Lexus accessories offers something for every model and every budget. Designed and tested exclusively by our engineers for a precise fit and finish, they offer 100% Lexus quality along with a comprehensive, nationwide warranty.[1]

[1] Accessories from The Accessory Line come with a warranty that is honored at all Lexus dealerships nationwide for up to 48 months/50,000 miles. See your Lexus dealership for specific warranty details.

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Genuine Lexus Wiper Blades

Keeping your vision clear when driving in inclement weather conditions is vital for safe driving. Lexus Genuine Wiper Blades are built for performance and designed to the precise specifications of your windshield curvature to maximize moisture removal.

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Owner Resources

Lexusdrivers.comFor your convenience, a website dedicated to helping you make the most of the Lexus-ownership experience. Key resources include:

  • Lexus Enform
  • Lexus National Service History
  • Video Gallery
  • Lexus RES+
  • Owners Manuals
  • Owner Benefits

Additional Resources: Lexus Certified Collision Centers

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Meet Our Service Staff

  • Dewayne Sanders

    Dewayne Sanders

    Master Certified Service Director - with Lexus since 1994

    (210) 308-5744
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    Dewayne Sanders

    Dewayne Sanders

    Master Certified Service Director - with Lexus since 1994

  • Robert Jimenez

    Robert Jimenez

    Master Certified Service Manager - over 25 years of Lexus experience

    (210) 308-5744
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    Robert Jimenez

    Robert Jimenez

    Master Certified Service Manager - over 25 years of Lexus experience

    Seasoned with North Park Lexus with over 20 years of experience! *Master Certified* Robert joined North Park Lexus when we first opened our doors in 1994! The tenure, experience and knowledge Robert has with Lexus and this product is outstanding! Robert is an asset to our Service team!

  • Ronnie Selsor

    Ronnie Selsor

    Master Certified Service Manager - with Lexus since 1994

    (210) 308-5744
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    Ronnie Selsor

    Ronnie Selsor

    Master Certified Service Manager - with Lexus since 1994

    Seasoned with North Park Lexus with over 25 years of experience! *Master Certified* Ronnie joined North Park Lexus when we first opened our doors in 1994! He is one of the few seasoned Lexus veterans that have over 20 years of experience. Ronnie also holds a BBA in Management from the University of Texas at San Antonio.

  • Christina Ortega

    Christina Ortega

    Master Certified Service Coordinator - with Lexus since 2006

    210-308-5744
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    Christina Ortega

    Christina Ortega

    Master Certified Service Coordinator - with Lexus since 2006

  • Greg Griffin

    Greg Griffin

    Master Certified Shop Foreman - with Lexus since 1998

    210-308-5744
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    Greg Griffin

    Greg Griffin

    Master Certified Shop Foreman - with Lexus since 1998

  • Lonnell Woods

    Lonnell Woods

    Master Certified Loaner Car Manager

    210-308-5744
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    Lonnell Woods

    Lonnell Woods

    Master Certified Loaner Car Manager

  • Bianca Gonzales

    Bianca Gonzales

    Warranty Administrator - with Lexus since 2016

    210-308-5744
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    Bianca Gonzales

    Bianca Gonzales

    Warranty Administrator - with Lexus since 2016

    Bianca has been with North Park Lexus of San Antonio since 2016 and was raised in San Antonio! Outside of work, she enjoys reading in her hammock and playing disc golf.

  • Ruth Cerna

    Ruth Cerna

    BDC Manager - with Lexus since 2017

    210-308-5744
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    Ruth Cerna

    Ruth Cerna

    BDC Manager - with Lexus since 2017

    Ruth started with North Park Lexus of San Antonio in 2017 and is from Southern California!  Outside of work she enjoys spending time with family and friends, singing, and playing music.

  • Raul Contreras

    Raul Contreras

    Service Advisor - with Lexus since 2006

    (210) 308-5744
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    Raul Contreras

    Raul Contreras

    Service Advisor - with Lexus since 2006

  • Carley Hargrove

    Carley Hargrove

    Master Certified Service Consultant - with Lexus since 2011

    (210) 308-5744
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    Carley Hargrove

    Carley Hargrove

    Master Certified Service Consultant - with Lexus since 2011

    Carley has been with North Park Lexus of San Antonio since 2011 and was raised in San Antonio! Outside of work, she enjoys baking, reading, and gardening. She is back in college, is a dog lover, and has an awesome teenage daughter.

  • Wally Murray

    Wally Murray

    Service Advisor - with Lexus since 2002

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    Wally Murray

    Wally Murray

    Service Advisor - with Lexus since 2002

    Wally started with North Park Lexus in 2002 and is from Abilene, TX! Outside of work he enjoys fishing, hunting, and barbecuing.

  • Mark Micheletti

    Mark Micheletti

    Service Advisor - with Lexus since 2014

    (210) 308-5744
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    Mark Micheletti

    Mark Micheletti

    Service Advisor - with Lexus since 2014

    Mark started with North Park Lexus of San Antonio in 2014 and was raised in San Antonio! Outside of work, his favorite thing to do is study the Bible as one complete work. He keeps the 7th day Sabbath and the 7 annual Feast Days of God. He enjoys spending time with his wife, family, and friends as well as cabinet making and home remodeling.

  • Laurel Martinez

    Laurel Martinez

    Certified Service Consultant - with Lexus since 2012

    (210) 308-5744
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    Laurel Martinez

    Laurel Martinez

    Certified Service Consultant - with Lexus since 2012

    Laurel has been with North Park Lexus of San Antonio since 2012 and is from Evergreen, Colorado!  Outside of work, she enjoys working out and playing golf.

  • Erica Perez

    Erica Perez

    Master Certified Service Consultant - with Lexus since 2007

    (210) 308-5744
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    Erica Perez

    Erica Perez

    Master Certified Service Consultant - with Lexus since 2007

    Erica has been with North Park Lexus of San Antonio since 2007 and is from Bulverde, Texas! Outside of work, she enjoys traveling with her husband and spending time with her three bulldogs.

  • Ian Beam

    Ian Beam

    Service Advisor - with Lexus since 2003

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    Ian Beam

    Ian Beam

    Service Advisor - with Lexus since 2003

  • Oliver Ortega

    Oliver Ortega

    Service Advisor - with Lexus since 2015

    (210) 308-8900
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    Oliver Ortega

    Oliver Ortega

    Service Advisor - with Lexus since 2015

  • David Haywood

    David Haywood

    Service Advisor - with Lexus since 2022

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    David Haywood

    David Haywood

    Service Advisor - with Lexus since 2022

    David has been with North Park Lexus of San Antonio since 2022 and is from Midland, Texas! Outside of work, he enjoys doing yard work, drag racing, and spending time with his dog. He loves building relationships with his clients and taking care of their automotive needs.

  • Ruben Rios

    Ruben Rios

    Service Advisor

    (210) 308-5744
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    Ruben Rios

    Ruben Rios

    Service Advisor

  • Jeffrey Sauceda

    Jeffrey Sauceda

    Service Advisor

    210-308-5744
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    Jeffrey Sauceda

    Jeffrey Sauceda

    Service Advisor

    Jeffrey Sauceda has a Bachelor Degree in Human Resources from The University of The Incarnate Word with a Minor in Organizational Development. Jeffrey has over 20 years of Luxury Automotive experience and also works with the Shriners Hospitals for Children in his spare time.

  • Brian Hamm

    Brian Hamm

    Service Advisor - with Lexus since 2022

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    Brian Hamm

    Brian Hamm

    Service Advisor - with Lexus since 2022

    Brian started with North Park Lexus of San Antonio in 2022 and has been in San Antonio his entire life!  Outside of work, he enjoys fishing, camping, and spending time with friends and family. He is also a Military veteran.

  • Mark Martinez

    Mark Martinez

    Service Advisor - with Lexus since 2021

    210-308-5744
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    Mark Martinez

    Mark Martinez

    Service Advisor - with Lexus since 2021

    Mark has been with North Park Lexus of San Antonio since 2021 and is from Uvalde, Texas!  Outside of work, he enjoys hunting, riding mountain bikes, camping, hiking, and playing all sports.

  • France Smith

    France Smith

    Service Advisor - with Lexus since 2020

    210-308-5744
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    France Smith

    France Smith

    Service Advisor - with Lexus since 2020

    France has been with North Park Lexus of San Antonio since 2020 and is from Orlando, Florida.  Outside of work, he enjoys working out and playing baseball.

  • Kayli  Evans

    Kayli Evans

    Internal Service Advisor

    210-308-5744
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    Kayli  Evans

    Kayli Evans

    Internal Service Advisor

  • Martha Patterson

    Martha Patterson

    Service Receptionist - with Lexus since 2008

    210-308-5744
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    Martha Patterson

    Martha Patterson

    Service Receptionist - with Lexus since 2008

    Martha started with North Park Lexus of San Antonio in 2008 and is from Anson, TX! Outside of work, she enjoys listening to music, dancing, and spending time with her children and grandchildren.

  • Ryan  Gonzalez

    Ryan Gonzalez

    Service Receptionist - with Lexus since 2022

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    Ryan  Gonzalez

    Ryan Gonzalez

    Service Receptionist - with Lexus since 2022

    Ryan Gonzalez started with North Park Lexus of San Antonio in 2022 and has been in San Antonio his entire life! Outside of work he enjoys playing instruments, writing music, reading and working out. He is currently enrolled at the University of Texas San Antonio to study Business Marketing.

  • Jeanette Gonzales

    Jeanette Gonzales

    Service Receptionist - with Lexus since 2020

    2103085744
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    Jeanette Gonzales

    Jeanette Gonzales

    Service Receptionist - with Lexus since 2020

    Janette Gonzales started with North Park Lexus of San Antonio in 2020 and is from Michigan! Outside of work, she enjoys going on walks outside and dancing.

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
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North Park Lexus of San Antonio is located at: 611 Lockhill Selma Rd. • San Antonio, TX 78216
North Park Lexus of San Antonio 29.523276, -98.501355.